Add: Vson Technology Co., Ltd.
Tel: 086-0755-23728863
Fax: 086-0755-23729516
Website: www.vson.com.cn
Email: tina@vson.com.cn
VSON technology co., LTD. (hereinafter referred to as the "VSON") sincerely thank you for your choose and buy our products! If you use our company's products and fails, vson company will provide service to you according to the following terms:
Day 1, starting from the date of your purchase, good company within a month shall be practiced with respect to the products sold replacement within 1 year warranty service policy.
2, you can call customer service, consulting relevant technical problems. Customer service telephone: 400-058-9516 , y to provide you with five days a week, a day at 8:30 am - 18:00 PM phone consulting services (except legal holidays).
3, from you to buy the company's products quality assurance period from the date of hardware failures occur due to human factors, you can choose to repair or a replacement.
4, service mode, service mode of the company's products take the customer to send, please will product delivery day good company authorized dealer to accept service.
5, the cognizance of the warranty period:
This company product quality assurance period starting from the date of product purchase, the customer shall provide the products of the original purchase documents (such as invoice or effective purchase receipts, etc.); Warranty period when unable to provide the original purchase vouchers, to day good company paid fee standards for product quality assurance.
6, replacement and maintenance:
1) replacement: product replacement period after purchase, if discover the equipment compatibility or non-artificial damage to the product quality problems, can contact day good pleasure company authorized local dealer products exchange services. (day good pleasure only to replace the product, accessories, materials, packing box are not of the scope of replacement, replacement goods is limited to new products or functioning, is the capacity of the good parts; customer purchased product replacement period if already discontinued, replacement goods will be limited to different models with the capacity of the product)
2) maintenance: the product within the warranty period after the purchase, if found that fall within the scope of free warranty of quality problems, can contact day good pleasure company authorized dealer product maintenance services.
7, if products appear under any circumstances, will not belong to free warranty scope:
1) to provide effective product warranty card and valid copies of purchase vouchers or equivalent;
2) without the written permission day good pleasure company transformation, tear open outfit, or maintenance and fault;
3) the capacity of the screen printing on product or serial number wear, missing;
4) products USB interface caused by the external force to bend and deformation anomalies, such as products, such as shell breakage, deformation anomaly;
5) are not in accordance with the manual use or not in accordance with the directions on the instruction manual maintenance fault caused by damage;
6) the damage of the product is subject to force majeure disasters such as flood, fire, earthquake, lightning, typhoon, etc.), artificial damage (such as beating, falling, rupture, punch, etc.), computer interface failure, human error, such as water, lost and not properly kept, etc.) or other caused by improper use;
7) damage caused by computer viruses or detoxification products caused by damage, etc.;
8) due to physical or electrical and electromagnetic pressure or interference, unstable power supply and misuse, lightning, static electricity, fire or other damage caused by force majeure factors.
9) because of the improper exposure or stored in environment (including high temperature, low temperature or high humidity environment and cause damage;
10) for the customer to send to VSON of the company's authorized dealer improper shipping on the way and the loss or damage caused by improper packing;
11) VSON products to use in research and development, production purpose or professional test, as a result of failure or damage;
8, note:
1) if the product does not conform to the scope of free warranty or beyond the warranty period, VSON charging product maintenance fees, as appropriate, fee standards will be based on day good companies, for details please consult the VSON or its authorized dealers.
2) the customer shall be responsible to store the data in the product itself, the client need to backup beforehand when apply for the quality assurance product recorded in the data; vson will not undertake maintenance product data recovery when the responsibility of failure.
3) any VSON without being authorized by the good pleasure of the company's products used in the days include the following, but not limited to, military, medical, traffic control, disaster prevention, and other industries, and related equipment and personal or property damage event, day good company will not bear any legal responsibility. If you need special specifications or special requirements of products, please contact day good pleasure in advance to find the correct and suitable products.
4) all fake VSON technology co., LTD. Product or the product of manufacturer of infringement to be outside the scope of this service policy. vson or its authorized dealer shall have the right to identify and determine the fake or tort products and denial of service.
Day 5) about the good pleasure of the company's product quality assurance period after-sales service policy has the VSON technology co., LTD. All the above content if there are any discrepancies with national regulation, the provisions of the state shall prevail.